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Privacy Policy

At NeuroSpa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when accessing our website and resources.

Information We Collect

We may collect personal information, including but not limited to:

  • Contact information (name, email address, phone number)
  • Medical and health details necessary for treatment
  • Usage data from our website and digital tools

HIPAA Compliance

As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), NeuroSpa is committed to protecting your protected health information (PHI). We maintain physical, electronic, and procedural safeguards that comply with federal HIPAA standards. You have the right under HIPAA to:
  • Inspect and copy your health information
  • Request amendments to your health record
  • Request restrictions on uses and disclosures
  • Request confidential communications
  • File a complaint with the U.S. Department of Health and Human Services
    • For questions about your HIPAA rights, contact us at (813) 605-1122.

How We Use Your Information

The information we collect is used to:

  • Provide you with personalized care and treatment
  • Respond to inquiries and schedule appointments
  • Improve our services and website functionality
  • Communicate updates and resources (only with your consent)

Information Sharing

We do not sell, trade, or share your personal information with third parties without your explicit consent, except as required by law or to provide essential services (e.g., partnering with secure payment processors or insurance providers).

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccuracies
  • Withdraw consent for non-essential uses of your data
  • Ask for your information to be deleted, within legal and regulatory guidelines

Data Security

We implement advanced security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is entirely foolproof, and we encourage you to exercise caution when sharing sensitive details.

Cookies and Website Analytics

Our website may use cookies and other analytics tools to enhance your browsing experience. You can manage or disable cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Phone: (813)-605-1122
This Privacy Policy is subject to updates. Any changes will be posted on this page with an updated revision date.
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FAQ's

I’ve already tried different treatments that didn’t work. Why should I try NeuroSpa?
NeuroSpa offers advanced, science-backed treatments like TMS and SPRAVATO that have shown success even when other treatments haven’t. These innovative therapies target areas of the brain linked to mood regulation, often providing relief for those who haven’t found success with traditional methods.
I’m worried about the cost and whether my insurance will cover treatment.
Our team can verify your insurance and help clarify your coverage options before you commit to anything. Many insurance plans cover NeuroSpa treatments, making this an accessible option for mental health care. You can verify your benefits by clicking the button below.
Is treatment time-consuming? I have a busy schedule.
Our treatments are designed with convenience in mind. For instance, TMS sessions typically last less than 20 minutes, and there’s no downtime afterward, so you can get back to your day quickly. We also offer flexible scheduling to fit into your routine.
What if I feel like my symptoms aren’t severe enough for treatment?
Mental health is important at every stage. You don’t have to wait until you’re at your lowest to seek support. If you’re experiencing any level of anxiety, depression, or mental fatigue, our therapies can help you regain balance and prevent symptoms from worsening.

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